At Rosehill we consult with our tenants, applicants and the general community on matters which affect them and the delivery of our services.
Rent Increase 2020/2021
We are currently consulting on our proposed rent increase. The consultation document has been sent to all Rosehill Tenants. Consultation meetings will take place on Monday 13th January 2020. The consultation will close on Monday 20th January 2020.
In the past year we have consulted on a variety of topics:
We sent out a consultation invitaton in Autumn 2018 for our updated Adaptations Policy. We received three responses to the consultation, all very positive about the proposed changes and this policy was implemented in January 2019.
We invited customers to be included in the implementation of the new website. The young people from our youth employability group have given their input to this website and the plan to implement a community website. Also a degree student gave input to the structure of the site. All staff were also involved in the design.
Annual Plan of Activities/Priorities:
All tenants where contacted to give their views on theplanned activities and Business Plan priorities for 2019/20. We received 3 responses to this consultation. The responses supported the planned activities and didn't suggest any changes.
Despite inviting tenants to get involved in the formation of our Annual Report we only received two responses. One person has given in depth comparison with other RSL's annual plans and suggestions on changes to our report. The report was published at the end of October 2019
Rechargeable Repairs Policy:
We have recently reviewed the policy on Rechargeable Repairs. Unfortunately we received no responses to this review.