Tenant Satisfaction Survey 2019

Last summer we commissioned Knowledge Partnership to carry out our 3 yearly large scale tenant satisfaction survey, which saw 50% of our tenants taking part. Thank you to all who took part, your views are invaluable to us. As part of the survey the Scottish Housing Regulator requires us to gather satisfaction levels on key aspects of our service. The results are in and we are delighted to announce them as follows:

We are currently working through the results and any commentary received to identify any areas for improvement. To assist with setting up any improvement plan we would welcome input from you.  If you would like to get involved in service improvement please contact Courtney Thomas our Community Engagement Officer for more details.